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OBSS™ - Changing the Shape of Custom Seating


Like all Ottobock seating products, OBSS comes with unparalleled service and support. We provide same-day turnaround on quotes, a five- to ten-day turnaround on fabrication, a two-year warranty, a 60-day satisfaction guarantee, and reimbursement support.

OBSS™ has been the trusted choice for custom carved cushions for more than 15 years. Whether you chose the trusted OBSS Tru-Shape or the streamlined OBSS Ortho-Shape, your clients will benefit from a clinically-based seating solution.

OBSS Resource Center

We understand there are multiple steps during the evaluation and fitting process for custom seating solutions, that's why we created this resource center for you. The documentation provided in the following tabs will help you navigate the process in coordination with your Ottobock Sales Representative and clinical staff.

Please contact us at 800 328 4058 or if you need further support. We are here to support you and your client during the fitting journey.


OBSS 3D Scanner brochure DownloadPDF
Custom Seating brochure DownloadPDF
OBSS Ortho-Shape Back brochure DownloadPDF
Comparison charts
OBSS Ortho-Shape Back comparison chart DownloadPDF
Instructions for Use
OBSS Instructions for Use DownloadPDF
OBSS Ortho-Shape Back Instructions for Use DownloadPDF
Repair/Service Exchange
OBSS Digitizing Equipment Service and Loaner Policy DownloadPDF
Hardware and Software
OBSS Hardware DownloadPDF
OBSS Software Installation Guide DownloadPDF

Clinical Aspects of Custom Contoured Seating (0.3 RESNA and AOTA CEUs) Watch online
Ottobock Shape System (OBSS) (0.1 RESNA and AOTA CEUs) Watch online
Modifying Your OBSS Ortho-Shape DownloadPDF
OBSS Cushion Human Volunteer Heat and Water Vapour Testing DownloadPDF
Changing the Parting Angle of an OBSS Cushion DownloadPDF
Changing Seat to Back Angle of an OBSS Cushion DownloadPDF
Changing Overall Width of the OBSS Cushion DownloadPDF
OBSS Custom Contoured Cushion Fabrication Updates DownloadPDF
4 Steps to a Quality Scan DownloadPDF
OBSS Ortho-Shape Back On-Site Contour Reshaping Guide DownloadPDF
Video Tutorials
OBSS Sense Scanning: Seat and Back Watch online
Order forms

OBSS Order forms
OBSS Fitting Equipment DownloadPDF
OBSS Ortho-Shape Back (U.S. Only) DownloadPDF
OBSS Ortho-Shape Back (Canada Only) DownloadPDF
OBSS Ortho-Shape Back (Canada) DownloadPDF
OBSS Tru-Shape Packages DownloadPDF
OBSS Tru-Shape Itemized DownloadPDF
OBSS Ortho-Shape Full System (U.S. Only) DownloadPDF

Ottobock Reimbursement Consulting Services is here for you. Our dedicated staff of reimbursement professionals has more than 50 years of reimbursement experience collectively, in the fields of Orthotics, Prosthetics, DME, and physician practice. In addition to using the guide below, you can reach our Reimbursement team at with questions.

Reimbursement Toolkits
Custom Seating Reimbursement Reference Guide DownloadPDF
Coding and Billing Tips DownloadPDF
Sample Letters of Medical Necessity DownloadPDF
Sample Letters of Medical Necessity
Letter of Justification for Manual Wheelchair (University of Colorado) DownloadPDF
Ottobock Sample Letter of Medical Necessity DownloadPDF
Case stories

OBSS Case stories
OBSS Ortho-Shape Back Provides Comfortable Postural Support for Teen with Cerebral Palsy DownloadPDF
OBSS Ortho-Shape Back Supports an Active Lifestyle for Woman With Paraplegia DownloadPDF
Jessica’s OBSS custom seating system: a perfect fit Watch online
Job status

This protected site is accessible to all current OBSS customers. If you do not have a user name and password, or you have forgotten your user name/password, to access this site, please call Central Fabrication at 800 795 8846.

Tech Center
Central Fabrication OBSS Job Status Site View online
2 Products found
OBSS Seating
Item #: OBSS
2 Products found